Privacy Policy
Effective date: April 24, 2025 · Last updated: April 24, 2025This Privacy Policy describes how Grandoria ESales LLC ("Grandior Studio", "we", "us", or "our") collects, uses, and protects information when you visit grandiorstudio.com and submit enquiries through our contact form. We are committed to protecting your privacy in accordance with applicable US, EU, and Australian privacy laws.
1. Who We Are
Grandior Studio is operated by Grandoria ESales LLC, a company registered in the State of California, United States.
Registered address:
15442 Ventura Blvd., Suite 201-888
Sherman Oaks, Los Angeles, California 91403
United States
Contact:
Email: hello@grandiorstudio.com
Phone: +1 661 215 2536
2. Information We Collect
We collect information you voluntarily provide through our contact form, including:
- First name and last name
- Email address
- Phone number (if provided)
- Brand name or company name (if provided)
- Website URL (if provided)
- Your area of interest and project description (if provided)
We also collect technical data automatically when you visit our website, including:
- IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent on each page
- Referring website or source
- Device type and operating system
This technical data is collected via Google Analytics (see Section 6).
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiry and communicate with you about potential business partnerships
- Assess whether our services are a suitable fit for your business
- Send follow-up communications relevant to your enquiry
- Improve our website and understand how visitors use it (analytics)
- Comply with applicable legal obligations
We do not use your personal information for automated decision-making or profiling.
4. Legal Basis for Processing (GDPR — EU/UK Visitors)
If you are located in the European Union or United Kingdom, our legal basis for processing your personal data is:
- Legitimate interests — to respond to business enquiries and manage our commercial relationships
- Consent — where you have voluntarily submitted your information through our contact form
- Legal obligation — where required by applicable law
5. California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know — you may request details about the categories and specific pieces of personal information we have collected about you
- Right to Delete — you may request that we delete your personal information, subject to certain exceptions
- Right to Correct — you may request that we correct inaccurate personal information we hold about you
- Right to Opt-Out — we do not sell or share your personal information for cross-context behavioral advertising
- Right to Non-Discrimination — we will not discriminate against you for exercising any of your privacy rights
To exercise any of these rights, contact us at hello@grandiorstudio.com. We will respond within 45 days as required by law.
6. Australian Privacy Rights (Privacy Act 1988)
If you are located in Australia, we comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or outdated information
- Make a complaint about how we handle your personal information
To exercise these rights or make a complaint, contact us at hello@grandiorstudio.com. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
7. Cookies and Tracking
Our website uses cookies and similar tracking technologies. Specifically, we use:
- Google Analytics — to understand how visitors use our website. Google Analytics collects anonymised usage data including pages visited, time on site, and referral sources. Data is processed by Google LLC in accordance with their privacy policy.
- Formspree — to process contact form submissions. Your form data is transmitted to Formspree's servers and then forwarded to us by email.
You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on.
A cookie consent notice is displayed on your first visit to our website. You may withdraw your consent to non-essential cookies at any time.
8. Third-Party Services
We use the following third-party services which may process your data:
- Formspree Inc. — contact form processing. Formspree Privacy Policy
- Google LLC (Google Analytics) — website analytics. Google Privacy Policy
- Netlify Inc. — website hosting. Netlify Privacy Policy
- Calendly LLC — meeting scheduling. Calendly Privacy Policy
We do not sell, rent, or otherwise disclose your personal information to any other third parties for their own marketing purposes.
9. International Data Transfers
Grandoria ESales LLC is based in the United States. Our production and sourcing operations are conducted from India. If you are located in the EU, UK, or Australia, your personal information may be transferred to and processed in the United States and India.
Where we transfer data internationally, we take appropriate steps to ensure your information is protected in accordance with applicable privacy laws, including where necessary, the use of standard contractual clauses approved by the European Commission.
10. Data Retention
We retain your personal information for as long as is necessary to respond to your enquiry and manage our business relationship with you. In practice, this means:
- Contact form submissions are retained for up to 3 years unless you request deletion earlier
- Analytics data is retained in accordance with Google Analytics default retention settings (26 months)
- Email correspondence is retained for up to 5 years for business record-keeping purposes
11. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Our website is served over HTTPS with SSL/TLS encryption. Form submissions are transmitted securely via Formspree's encrypted infrastructure.
However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but we are committed to protecting your information to the best of our ability.
12. Your Rights — All Users
Regardless of your location, you may contact us at any time to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw any consent you have previously given
- Object to our processing of your information
To exercise any of these rights, email us at hello@grandiorstudio.com. We will respond within 30 days.
13. Children's Privacy
Our website is directed at business professionals and is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at hello@grandiorstudio.com.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.
15. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:
Grandoria ESales LLC
15442 Ventura Blvd., Suite 201-888
Sherman Oaks, Los Angeles, California 91403
United States
Email: hello@grandiorstudio.com
Phone: +1 661 215 2536